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In part 2 of our chat with the Julie Lellis and Melissa Eggleston, we find out what advice they would give United Airlines in their recent PR mishaps, and if their actions could qualify them for the “Walking Dead.” Their book, “The Zombie Business Cure: How to Refocus your Company’s Identity for More Authentic Communication” gives examples from real life businesses and how those companies could behave more authentically – more humanlike. We also get an update on photo sharing and smart home advances from Google News Lab’s LaToya Drake, who was at Google I/O. And lastly, Jason breaks down what Ajit Pai, the new FCC chairman, could mean for Net Neutrality.
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